Privacy Policy

Last updated: August 20, 2026

AALI WAQAR operates this store and website, including its content, features, tools, products and services, to provide customers with a convenient online shopping experience. Our store is powered by Shopify, which provides the technology and services that enable us to operate our online store.

This Privacy Policy explains how AALI WAQAR collects, uses, stores and discloses personal information when you visit our website, place an order, communicate with us, or otherwise use our services.

By using our website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When you interact with AALI WAQAR, we may collect information that identifies you or can reasonably be associated with you.

Depending on how you use our website and services, this may include:

• Contact information: Your name, phone number, email address and delivery address.
• Order information: Products you purchase, order details, order history, delivery information, exchanges and returns.
• Communications: Information you provide when contacting us through WhatsApp, email or other customer-support channels.
• Device and technical information: Information such as your IP address, browser type, device information, network connection and other technical identifiers.
• Website usage information: Information about how you browse and interact with our website, including pages viewed, products viewed and other website activity.
• Cookie and similar technology information: Information collected through cookies and similar technologies used to operate, secure and improve our website.

Because Cash on Delivery is currently our only payment method, AALI WAQAR does not directly collect or store customers' credit-card or debit-card details through the website.

How We Collect Personal Information

We may collect personal information:

• Directly from you, when you place an order, provide your details, contact us or otherwise interact with our website.
• Automatically through our website, including through cookies and similar technologies.
• Through Shopify and service providers that help us operate our online store.
• Through courier and delivery service providers when necessary to fulfill and deliver your order.
• Through other third parties where necessary to provide our services, comply with legal requirements or protect our business and customers.

How We Use Your Personal Information

We may use your personal information for the following purposes:

To Process and Fulfill Your Orders

We use your information to:

• Process and confirm your orders.
• Contact you regarding your COD order.
• Arrange delivery of your order.
• Provide order and delivery updates.
• Process returns and exchanges.
• Provide customer support.

To Communicate With You

We may use your phone number, WhatsApp contact information or email address to respond to enquiries, confirm orders, assist with customer-service matters and communicate information related to your purchases.

To Improve Our Website and Services

We may use information about how visitors use our website to understand customer preferences, improve website functionality, improve our products and services, and provide a better shopping experience.

For Security and Fraud Prevention

We may use personal information to help protect our website, customers and business, identify suspicious or fraudulent activity, and maintain the security of our services.

To Comply With Legal Requirements

We may use and disclose personal information when necessary to comply with applicable laws, regulations, legal processes or lawful requests from government authorities.

How We Share Personal Information

We may share personal information with trusted third parties where necessary to operate AALI WAQAR and provide our services.

These may include:

• Shopify, which provides the technology and infrastructure used to operate our online store.
• Courier and delivery service providers, to deliver your orders.
• Technology and service providers that help us operate, maintain, secure or improve our website and services.
• Professional or business service providers, where reasonably necessary to operate our business.
• Government authorities or legal bodies, where disclosure is required by applicable law or lawful process.

We do not sell your personal information as a business practice.

We only share personal information where reasonably necessary for the purposes described in this Privacy Policy, to provide our services, or where required or permitted by law.

Relationship With Shopify

Our online store is powered by Shopify.

Shopify provides the technology and services that allow us to operate our online store, process and manage orders, maintain website functionality and provide related ecommerce services.

Information you submit through our store may be processed by Shopify and other service providers on our behalf. Shopify may process personal information in countries other than the country in which you live.

Shopify has its own privacy practices and policies regarding information it processes. You can learn more about how Shopify handles personal information through its Consumer Privacy Policy. Shopify Consumer Privacy Policy

Where applicable, Shopify also provides privacy tools through its Privacy Controls portal. Shopify Privacy Controls

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly.
• Remember certain preferences.
• Understand how visitors use our website.
• Improve website performance and functionality.
• Support security and fraud prevention.
• Provide relevant website features and services.

Some cookies may be placed or managed by Shopify or third-party service providers used by our store.

You may be able to control or restrict cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

Third-Party Websites and Links

Our website may contain links to third-party websites or social-media platforms, including Facebook, Instagram and TikTok.

These websites operate independently from AALI WAQAR and have their own privacy policies and terms. We are not responsible for the privacy practices, security or content of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.

Children's Privacy

Our website and services are intended for general customers and are not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us using the contact details below so that we can review the matter and take appropriate action where required.

Security of Your Information

We take reasonable measures to protect personal information against unauthorized access, misuse, loss or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.

Retention of Personal Information

We retain personal information for as long as reasonably necessary to:

• Fulfill orders and provide our services.
• Maintain appropriate business and transaction records.
• Process returns, exchanges and customer-support matters.
• Comply with applicable legal, accounting or regulatory requirements.
• Resolve disputes and enforce our agreements and policies.

The actual retention period may vary depending on the type of information and the purpose for which it was collected.

Your Privacy Rights and Choices

Depending on applicable law and your circumstances, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of personal information where legally applicable.
• Ask questions about how we collect and use your information.
• Withdraw or manage certain communications preferences where applicable.

Some rights may be subject to legal limitations or exceptions.

If you wish to exercise an applicable privacy right or have a question about how your information is handled, please contact us using the details below.

We may need to verify your identity before processing certain requests.

Marketing Communications

If AALI WAQAR introduces marketing communications such as promotional emails or other direct marketing in the future, we will provide appropriate options to manage or unsubscribe from those communications where required.

Transactional communications, such as order confirmations, delivery updates and customer-service messages, may still be sent when necessary to fulfill your order or provide requested services.

International Processing

Because AALI WAQAR uses Shopify and may use third-party service providers, your personal information may be processed, stored or transferred outside Pakistan.

Where personal information is transferred or processed internationally, we rely on the relevant service providers and applicable safeguards and requirements relating to such processing.

Legal Compliance

We may collect, use, retain or disclose personal information where reasonably necessary to:

• Comply with applicable laws and regulations.
• Respond to lawful requests from government or law-enforcement authorities.
• Protect the rights, property or safety of AALI WAQAR, our customers or others.
• Detect or prevent fraud, abuse or other unlawful activity.
• Enforce our policies and agreements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, services, technology or applicable legal requirements.

When we make changes, we will update the "Last updated" date at the beginning of this Privacy Policy and publish the revised version on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise an applicable privacy right, please contact us:

AALI WAQAR
Contact / WhatsApp: +92 300 7749980
Email: aaliwaqarofficial@gmail.com