Shipping policy
Shipping & Delivery Policy
Shipping & Delivery
AALI WAQAR currently delivers across Pakistan. We aim to process and dispatch orders promptly and work with reliable courier services to deliver your order safely and efficiently.
Order Processing
Orders are generally processed and prepared for dispatch within 1–2 working days after the order is confirmed.
For Cash on Delivery (COD) orders, we may contact you by phone or WhatsApp to confirm your order before dispatch.
Orders placed on weekends or public holidays may be processed on the next working day.
Delivery Time
Once dispatched, orders are generally delivered within 3–5 working days.
Delivery to remote or distant areas may require additional time.
Delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, incomplete addresses, or other circumstances beyond our control.
Shipping Charges
We offer the following delivery charges within Pakistan:
- Orders of Rs. 3,000 or above: Free delivery
- Orders below Rs. 3,000: Rs. 200 delivery charge
- Remote or distant areas: An additional Rs. 100 may apply
Any applicable delivery charges will be displayed during the ordering process.
Cash on Delivery
Cash on Delivery (COD) is currently the only payment method available at AALI WAQAR.
You will pay the full order amount in cash to the courier at the time of delivery.
Please ensure that someone is available at the provided delivery address to receive the order and make the payment.
Order Confirmation
For COD orders, AALI WAQAR may contact you through phone or WhatsApp to confirm your order before dispatch.
If we are unable to confirm the order, dispatch may be delayed or the order may be cancelled.
Tracking Your Order
Once your order has been dispatched, we will provide tracking information where available so that you can follow the progress of your shipment.
Delivery Address
Please provide a complete and accurate delivery address, including your:
- Full name
- Contact number
- House/building number
- Street/area
- City
- Any other information needed to locate the address
AALI WAQAR is not responsible for delays caused by incomplete or incorrect delivery information provided by the customer.
Unsuccessful Delivery
If a delivery attempt is unsuccessful because the customer is unavailable, cannot be contacted, provides an incorrect address, or refuses to receive the parcel, the courier may make additional delivery attempts or return the parcel to AALI WAQAR according to its procedures.
If an order is returned because of the customer's refusal, unavailability or incorrect/incomplete address, additional delivery charges may apply if the customer requests the order to be dispatched again.
For COD orders, repeated refusal or failure to receive orders may result in restrictions on future COD orders.
Delivery Delays
While we make every effort to deliver orders within the stated timeframe, delays can occasionally occur due to:
- Weather conditions
- Public holidays
- Courier service disruptions
- Remote-area delivery
- Incorrect or incomplete delivery information
- Other circumstances beyond our reasonable control
We appreciate your patience in such situations.
Contact Us
For questions about your delivery or order, please contact us:
Contact / WhatsApp: +92 300 7749980
Email: aaliwaqarofficial@gmail.com
Customer Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM