Refund policy

Return & Refund Policy

At AALI WAQAR, we want you to receive your order in the condition you expect. If you receive an incorrect, damaged or defective product, we are here to help.

Returns

We accept returns within 3 days of delivery for the following reasons:

The product received is incorrect.
The product is damaged upon delivery.
The product has a manufacturing or fabric defect.

To be eligible for a return, the fabric must be:

Unused
Uncut
Unwashed
In its original condition and packaging

As our products are sold as unstitched fabric, any fabric that has been cut, stitched, altered, washed or otherwise used cannot be returned.

Change of Mind

We currently do not accept returns simply because you have changed your mind, selected the wrong colour, or no longer require the product.

We therefore encourage you to review the product details carefully before placing your order. If you need assistance choosing a fabric or product, please contact us before ordering.

This policy does not affect any rights or remedies available to consumers under applicable consumer-protection laws.

How to Request a Return

If you believe you have received an incorrect, damaged or defective product, please contact us within 3 days of delivery.

Please provide:

Your order number
A brief description of the issue
Clear photographs of the product and the issue

Our team will review your request and guide you through the return process.

Return Delivery Costs

If the product is confirmed to be incorrect, damaged or defective, AALI WAQAR will bear the return delivery cost.

We may request photographs or other relevant information before approving a return.

Refunds & Exchanges

Once the returned product is received and inspected, we will inform you whether the return has been approved.

For an approved return, AALI WAQAR will provide an exchange or refund, depending on the circumstances and availability of the product.

If a replacement is not available, a refund for the returned product will be arranged.

Refund processing time may vary depending on the payment method and financial institution involved.

Important Note About Fabric

Minor variations in colour may occur due to differences in lighting, photography, screen settings and the nature of the fabric. Such variations do not necessarily constitute a defect.

AALI WAQAR reserves the right to decline a return if the product does not meet the eligibility conditions stated above.